Coloplast Privacy Notice

When interacting with persons that have signed up to receive calls and/or marketing materials Coloplast A/S, Holtedam 1, 3050 Humlebaek, Denmark and Coloplast Limited, Nene Hall, Peterborough, Cambridgeshire PE2 6FX, Great Britain (“Coloplast”) will ensure that personal data is treated with care and in accordance with applicable laws and regulations. Coloplast is the responsible data controller. More information and contact details on the Coloplast companies may be found here.

In connection with Coloplast’s interactions with you about products and services Coloplast is processing the personal information you provide to Coloplast, which may include your name, address, e-mail address, phone number and information on products and services that are of interest to you (“your personal data”). We process your personal data in order to carry out interactions about products and services and to pursue our legitimate interest in improving this. Article 6(1)(b) (contract performance) and (f) (legitimate interest) of the EU General Data Protection Regulation (GDPR) forms the legal basis for how Coloplast will process your personal data.

Coloplast’s employees will process your data exclusively for the specified purposes. Coloplast will in certain cases use systems run on third-party platforms. Such cases will imply a transfer of data to the third parties, but solely for the specified purposes and with the third parties acting on instruction from Coloplast. Data may be collected and processed across the Coloplast network, which may entail processing of personal data outside the European Economic Area. In such cases, an adequate level of protection will be ensured by the third parties being subject to the standard contractual clauses on data protection adopted by the EU or to an EU-approved certification mechanism on data protection. For further information about this please consult Coloplast’s data protection officer (details below).

Your personal data will be kept as long as you are signed up to receive information about products and services. You may unsubscribe to the information at any time, and you will be asked to renew your subscription every five years. Your data will be deleted if you unsubscribe or if you do not renew your subscription upon request.

What are my rights?

You can write to privacyrequests@coloplast.com at any time to request:

 

•               Access to your data

•               Rectification or deletion of your data

•               Restrictions in respect of the processing of your data

•               To receive your data in machine-readable format (data portability).

•               Withdrawal of consents you have given Coloplast to process your data

 

Exercising the above rights will not result in any adverse consequences on your part. If you wish to learn more about how Coloplast processes personal data, please visit www.coloplast.com/global/privacy-notice.

Coloplast has appointed a data protection officer. If you have any questions regarding the way Coloplast processes personal data, please email our data protection officer at dataprotectionoffice@coloplast.com or send a letter addressed to Coloplast, attn. Data Protection Officer. Complaints regarding the way Coloplast processes personal data should also be sent to our data protection officer. You are also entitled to lodge complaints with the relevant supervisory authority, e.g. if you are dissatisfied with the way Coloplast treats a complaint. In Great Britain and Denmark, the relevant authorities are Information Commissioner’s Office (www.ico.org.uk) and Datatilsynet (www.datatilsynet.dk).

How should I contact Coloplast?

Please contact the Coloplast by sending an e-mail to help@coloplast.com if you have any questions regarding the interactions about products and services. 

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