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19 Aug 2015
Patient survey rates Coloplast best in corporate reputation for the fourth straight year

Patient survey rates Coloplast best in corporate reputation for the fourth straight year

Coloplast has the best reputation among the industry's 28 leading medical device companies, according to a survey by the independent British research organisation PatientView. A total of 463 patient organisations in 58 countries were surveyed about their views on 28 medical device companies. 9.3 per cent of the patient groups were from the UK.

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Coloplast emerged as the overall winner for the fourth straight year and takes top spot in four of six indicators. Coloplast was ranked ahead of competitors like Medtronic (3rd place), St. Jude Medical (4th) and Convatec (5th).

The survey measures the reputation of the medical device industry overall and respondent patient groups were asked to rate each company in terms of six indicators:- Does the company have an effective patient-centred strategy?- Does the company provide high-quality information for patients?- The company's record on patient safety- Are the products useful to patients?- The company's record of transparency with external stakeholders- Does the company act with integrity?

“To us the best kind of recognition is that from our users and we're proud and very excited to be given this recognition for the fourth straight year,” said Susan Sheppard, Head of Customer Care, Coloplast Ltd..

"We're pursuing a strategy that puts the user in the centre and we want to deliver innovative, discreet products and services that make impactful improvements in the lives of people who use our products. We can only do that by listening to their needs and involving them in our product innovation”.

About Coloplast Ltd

Coloplast Ltd. employs more than 350 people in the UK and has its headquarters in Peterborough. Coloplast develops products and services that make life easier for people with very personal and private medical conditions. Coloplast Ltd has for five years in a row been listed in The Sunday Times ‘top 100’ league table of the best companies to work for.

About the PatientView survey

Top 5 overall rankings in 2014-15 survey

Coloplast A/S

Roche LifeSciences

Medtronic

St Jude Medical

Convatec

The 28 companies surveyed were:

3M Healthcare

Abbott Laboratories

Alcon

Bausch + Lomb

Baxter International

B. Braun Melsungen AG

Becton, Dickinson and Company

Biotronik International

Boston Scientific

Coloplast A/S

ConvaTec

Fresenius Medical Care

GE Healthcare

Hartmann Group

Johnson & Johnson

Kimberly-Clark

Medtronic, Inc

Mölnlycke Health Care

Novo Nordisk A/S

Olympus Medical Business

Ortho Clinical Diagnostics, Inc

Philips Healthcare

Roche Diagnostics

Sanofi

Siemens Healthcare

Smith & Nephew

St Jude Medical

Toshiba Medical Systems Corporation

The 463 respondent patient groups cover a wide range of specialisations, including neurology, cancer, diabetes and mental health. The largest contingent (10.2 per cent) were from Germany, 9.5 per cent were from Spain while 9.3 per cent were from the UK and 8.9% per cent of the patient groups were from the USA.

The survey was conducted in the period from March to June 2015.

The survey measures the reputation of the medical device industry among the respondent patient groups, who were asked to rate each company in terms of six indicators:

- Does the company have an effective patient-centred strategy?

- Does the company provide high-quality information for patients?

- The company's record on patient safety

- Are the products useful to patients?

- The company's record of transparency with external stakeholders

- Does the company act with integrity?

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